Do you support customized samples?
Yes, we can make customized solar-led street light samples special for your projects. The Sample production time needs 10-14 days. And sample cost needs 15% to 20% more.
How you package solar road lamps
Usually, we wrap each solar light in foam and cartons. If the size is too large, a wooden frame will be added. For bulk packaging, a tray will be added to the sample packaging.
What is the payment way?
The 30% deposit is required before production, and the 70% balance needs to be paid before delivery. The payment methods we support are Western Union, Paypal, bank t/t.
What is your aftersales policy?
1：During mass production, we will put more accessories for solar lamps. Such as solar panels, lithium batteries, and controllers. Because we choose high-quality solar light components, the defective rate is generally not more than 1%.
2：If there is a solar light that does not work properly, the customer needs to detect the damaged solar light components. We will provide new solar light parts to customers.
How you ship solar lamps to our office
We can ship our products to all countries and regions in the world by air, sea， and express. If it is a sample, express such as DHL, TNT, and UPS will be more common. Due to the configuration of large-capacity lithium batteries (greater than 120WH), solar street lights need to arrange dangerous goods flights, so the freight will be more expensive than ordinary goods.